Monthly Archives: May 2019

Troubleshooting Common Videoconferencing Problems

With increasing technologies being used to facilitate global learning experiences (GLE) and guest participants in the classroom, technical difficulties are inevitable (as with any technology). Such unplanned technological mishaps often lie beyond the control of participants and instructors, so as with any collaborative effort to meet, it is best to prepare for common scenarios.

Consider the following scenario: You have invited a remote guest speaker in Germany for an hour-long class lecture. Since this lecture is a big deal due to the labor-intensive logistics planning (which include coordinating time zone differences, course scheduling, language coordination, appointments with the instructional technology support at your institution, and much emphasis for participation from your students), you are very much hoping that the videoconferencing tool you’ve selected will work. 

Despite your careful planning, testing, and prior use of the technologies at hand, sometimes, things just won’t work out. When things do not work out, here are some ways to save your videoconferencing event.

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Don’t Worry, it’s a Standards Feature

Congratulations, you’ve been selected to teach ABC-461 this coming quarter!  The department thinks you’re the perfect expert to update the course and a copy of the last professor’s syllabus has appeared in your inbox. Now retired, Dr. Otto Heare left you some of his notes and course materials, but seems you’re going to have to do some serious work.

Script of the word "standards"During your meeting with your instructional designer, you state that you have full freedom to modify the syllabus but note there are some pesky standards that must be included. Dr. Heare didn’t really give you much guidance on what they mean and your department chair told you there was documentation somewhere but they can’t find it right now.

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