All posts by Alex Joppie

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About Alex Joppie

Alex has been with FITS since 2008, when he started out as a student worker while earning an MA in professional and technical writing from DePaul. Now he is an instructional designer for the College of Liberal Arts and Social Sciences and the Theatre School. Alex earned his BA in English from Concord University.

Alex follows tech news feverishly, loves early-morning runs by the lake, and is always up for a board game night.

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Arm Yourself with Basic HTML Knowledge

I started working in the FITS department (then called Instructional Design and Development) at DePaul as a graduate assistant, and a large percentage of my duties at the time involved moving instructor-created content from a word-processing document into the learning management system–basically, a lot of copying and pasting. But it wasn’t as easy as it sounds. Simply copying text from Microsoft Word and pasting it into Blackboard or Desire2Learn often produces strange text formatting.

These are just a few of the text formatting problems I’ve seen:

  • huge spaces between words
  • abnormally small or large text
  • seemingly random switches between serif and sans-serif fonts
  • long strings of strange xml code that are visible to students.

Other times, of course, it copies exactly as you would expect it to. In short, when you copy from a word processor into a web form, it’s very difficult to predict, even for someone who’s been at this for as long as I have, exactly what you’re going to get.

At DePaul, we have a number of instructors who are tech literate enough to want to build content for their online courses themselves but don’t know what to do when these formatting errors occur, becoming understandably frustrated.

Almost everyone is more comfortable composing their text in a word processor rather than directly in a Web interface. And I wonder if it’s time for that to change. How much of the text we produce today is going to be consumed on paper, and how much of it is going to be consumed on a screen? Should we still be teaching our students to write in a word processor, when these compatibility issues persist with Web-based writing? Should we become just as comfortable writing in the web editor as we are in the word processor?

In a perfect world, word processors would copy perfectly clean HTML into the text boxes of whatever web form they’re pasted into. But until we have a word processor from that perfect world, the brave instructor might benefit from knowing some basic HTML.

I’m not going to go through all the HTML that goes into making a website—there are great comprehensive guides elsewhere for that already. Rather, I’m going to go through some basic HTML tags that allow you to format text when you’re working in something like a learning management system.

But before I delve in, you might ask how you access the HTML for whatever you’re working on? It varies depending on what you’re working in, but in Desire2Learn, you’ll see an “Edit HTML Source” button in the lower left corner.

HTML is made up of tags, which are recognizable because they are inside angle brackets, like this: <p>. Most tags have an opening and a closing, with the content for the tag in the middle. For example <p> is placed at the start of a block of text to identify it as a normal paragraph, and </p> is placed at the end to “close” the paragraph.

These are the basic tags your content might use:

  • <p>…</p> – Paragraph
  • <h1>…</h1> – Main (page) heading
  • <h2>…</h2> – Subheading
  • <h3>…</h3> – Sub-subheading
  • <ul>…</ul> – Unordered list (bullet points)
  • <ol>…<ol> – Ordered (numbered) list
  • <li>…</li> – List item (used for each bullet or numbered item in a list. These should be nested inside a ul or ol tag.)
  • <strong>…</strong> – Bold
  • <em>…</em> – Italics
  • <a href=”[web address of link]”>text of link</a> – a link
  • <img src=”[web address of image]” /> – Image

This is an example of what clean HTML looks like, as viewed from the “View Source” button in Desire2Learn. Beneath that is an image of what actually displays when students see it. See if you can look back and forth between them and, based on the tags above, understand how the tags in the top image are producing the formatting in the bottom.

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For working in a learning management system, the tags above are really all you should need. If you see any other code in the body of your html source, that’s probably what’s causing your text formatting problems. Here are some examples of things you might see that will cause formatting problems.

  • <span> – These are often created when you copy from a word processor to a web text box as the system tries to preserve exact formatting, but usually do more harm than good. Make sure you delete both the opening and closing tag.
  • &nbsp; – This isn’t an HTML tag per se. Rather, it’s displayed as an extra space. If your text is showing extra spaces, look for some of these in the body of your HTML source.
  • <font face=”font” size=”number”> – Font tags can change the font face or font size. Make sure you delete both the opening and closing tag.

Working in HTML source isn’t for everyone and certainly not every instructor, but it is a little empowering to know exactly how your web text editor of choice—not even just in Desire2Learn— functions, and be able to go into the guts of the code and manually fix that which the system broke for you.

HTML is the language in which full websites are designed, so this is obviously just the basics. But if you want to learn more HTML, there are a lot of great resources out there, the most widely recommended for beginners being w3schools.com. Maybe this will be your entry point into the wide world of making websites.

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What Mobile Platforms Could Do for Higher Education but Aren’t (Yet)

If you’re the type who likes to follow trends in technology, you know one of the most remarkable trends in the last few years is the pace of innovation in mobile platforms like Android, iOS, and Windows Phone. If you have a smartphone, it’s probably already become your notepad, your navigation system, and your external memory, and in a few years, it could be your wallet, the brains of your computer, and your home automation system. I have to confess that I spend more than a little time tracking each new development in the smartphone/tablet world.

And every time I see a new component, a new sensor, or a new interface method that gets added to a mobile platform, I have an idea for a use for it in higher education that would enhance learning or enable learning activities that were impossible before. But so far, very few of these technologies are configured in such a way that we can effectively utilize them in higher ed.

In the spirit of keeping an eye towards the future, I’m going to present some educational use cases that utilize the unique technological capabilities of mobile platforms. In most cases, the underlying technology to do these things exist now, but the user options in the software are too limited.

I want to clarify that I’m interested in the new affordances of these platforms. While there’s no shortage of educational “apps” in the Android Market or the iPhone App Store, they’re mostly self-contained programs that could have been made just as well for a computer, with a touch interface added. They don’t tap the new potential of the these platforms, which represent a unique convergence of technologies—portable internet access, GPS sensors and compasses, orientation  sensors and accelerometers, cameras and microphones, touchscreens—and operating systems that make it easy for programmers to utilize and combine them.

As I discuss these use cases, I’ll mostly be referencing Android, as it’s the platform I’m more personally familiar with.

Image Recognition

Imagine you’re an art history teacher. You assign your students to visit the Art Institute of Chicago and look at a special collection of paintings. Your student scans a painting with his mobile device’s camera. The software recognizes the painting and a recording you’ve made about the painting starts playing through his headphones while notes appear on the screen. The notes contain links to related information and more paintings from the artist. The student is then given a short quiz asking questions about the techniques at use in the painting, all while he’s looking at the real thing.

Why We’re Not Quite There

The Google Goggles app can scan and recognize famous works of art today if you take a picture of one—I tried it the last time I was at the Art Institute—but the best it can do is pull up web search results relating to that painting. Which is great for an independent museum visitor who wants to learn more about the artist, but there’s no way for an instructor to leverage that technology to create some custom media or applications for his class that can be played or displayed when an image is recognized—at least, not without learning how to program.

Connected Textbooks

Imagine your student is in a doctor’s office with an unexpectedly long wait. She didn’t know it would take so long, so she didn’t bring her backpack. But she always has her smartphone with her, so she pulls up an academic text that she had been reading on her e-reader. The software remembers where in the middle of the chapter she left off, so she doesn’t have to try to hunt for the last page she read on the small screen. As she’s reading, she highlights a passage and pulls up a menu to make a quick note on her smartphone keyboard. She gets home later, logs onto the book on her computer, finds the note she made and pastes it into the text of a paper she’s working on.

Why We’re Not Quite There

The big problem here is the number of academic texts available in cross-platform e-book systems is severely limited. Also, many popular e-book platforms don’t support user annotations or automatic syncing between devices, and fewer support the automatic syncing of annotations.

Note Taking

Imagine your student is reading a dense, theoretical book that she has taken out of the library for a research paper, the kind of challenging text you need to read aloud in order to grasp and unpack the author’s full meaning. She come across a passage she wants to record in her notes, but she fears that if she stops to copy it down, she’ll lose track of the point the author was making and have to re-read a few pages, and she may have trouble making out her handwriting later anyways. Instead, she takes a picture of the page with her smartphone, which uses Optical Character Recognition (OCR) to translate the image into editable text and sends it to the notes file on her computer. In the front of the book, the library has inserted a QR code that, when scanned by her phone, gives the full citation in MLA and APA format, which she can copy directly into her works cited page.

(I know that there are technological pessimists out there who would interpret this scenario as a shortcut that would reduce the time and depth of the student’s engagement with the text. That may be true in some situations for some students, but ussually making the process easier allows students to spend their mental resources on the content they’re trying to understand.)

Why We’re Not Quite There Yet

Right now, the Android version of Google Docs can use OCR to translate a picture into editable text that you can copy and paste directly into your research project—kind of. Consumer OCR technologies are still maturing, and the margin for error is high. Right now, Google’s OCR does well for short pieces of text on a flat surface, but it doesn’t recognize text on a curved surface, like a page that curves into the spine of a book. Also, not all smartphone cameras are created equal, and some aren’t reliable enough at capturing crisp images—a necessity if the software is going to be asked to interpret text.

Some people think that print itself is going to be phased out and that this technology will be made moot as more and more texts are published digitally in the first place, but I would guess that the OCR technology will catch up long before we’re in a position to do away with paper books entirely.

There’s nothing to stop libraries from including QR codes containing full citations with each book in their collection now—they would just need to be able to justify the cost.

Map Making

Imagine a sociology class focusing on food deserts in urban areas. As part of their field work, students go out in small teams and walk every block in a given neighborhood. Every time they come to a drug store, convenience store, or grocery store, they use their smartphone’s GPS and map software to make a waypoint that identifies what kind of store it is and to enter other quantitative and qualitative data. After every group has completed their field work, the data is combined to create a complete map, which can be made public as a layer on Google Maps.

Why We’re Not Quite There

Google Maps allows you to star a location, which will save it, sort of like a bookmark, within your Google account. But right now the mobile versions of Google Maps don’t let you combine a collection of starred locations into a map, with labels and descriptions, let alone share those points with others to create a combined map.

Getting There

These are just a few examples. I don’t think it’s hyperbole to say the possibilities are endless. Of course, even if the software gets configured in such a way to make it easier for educators to tap into, we’ll still face the obstacles of actually making sure students have access to these devices.

  • Cost—Will we ever reach a point where students are expected to have mobile connected devices? Will the prices of cellular data plans drop enough that this is a reasonable expectation of already financially strained students? Will universities be able to provide assistance or lend out devices in cases where assignments require them?
  • Standardization—Will the same or similar applications be available in all major platforms? And if not, would a university or department be able to require a specific platform without putting an undue strain on students who may have already bought a different device on contract?
  • App stores tend to be geared towards consumers. Will administrators be able to buy apps in bulk and deploy them to, say, a class of students’ devices? And if you could buy apps in bulk, would you be able to disable the licenses on students’ own devices and reuse them on the class next quarter?

I can’t say what the answers to these questions will be, but if the pace at which smartphones and tablets are evolving and being adopted continues, I have little doubt that we’ll see them more and more in higher education.

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Ideas for Using D2L to Make Better Use of Your Class Time

I hope we’ve gotten past the point where some instructors out there believe the Learning Management System is only for online classes. At the very least, it’s a great way for instructors in a face-to-face class to post the syllabus and other course documents and to e-mail students between class meetings. But Learning Management Systems, like Desire2Learn, have so much more to offer to the face-to-face class, especially if you’re one of those instructors who never seems to have enough class time to cover everything. Here are some ideas for using Desire2Learn to get more out of your class time.

  • Course Q&A Discussion – Set up a discussion area for questions about course or assignment requirements to minimize the amount of class time you spend on these questions. Any question you answer online will be permanently accessible to other students with the same question later. There’s an added benefit to you, because there’s a possibility a more attentive student will answer questions so you don’t have to.
  • Set up Groups – If you use groups in your class and have students select their own groups, consider using the D2L Groups tool instead. You can post a description of what each group will have to cover and have students choose which group they want to belong to. D2L allows you to set up how many groups you want or select the maximum numbers of members for each group.
  • Primer Discussions – If you like to start your class with a discussion to get students thinking about the subject-matter, consider moving these discussions online and having your students respond before class. You can even pull up your course site on the projector at the beginning of class to highlight certain student responses.
  • Course Introductions – You want to allow your students to get to know each other, but you don’t want to use class time for all of your students to tell everyone their interests and aspirations. Set up a discussion area, or simply ask your students to fill out their profile.
  • Assignments for the First Class – You won’t win any popularity contests, but if you have a lot of material to cover, and your course only meets once a week, you might want your student to do some reading before the first class. Use D2L to email your students and post a news announcement to tell students they have an assignment before the class starts.

These are just a few ideas. The possibilities are endless. If you’re a DePaul instructor and need some help getting started, we encourage you to contact the FITS department.

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Google Cloud Connect or: Shouldn’t This Have Been Built into Word in the First Place?

When you’re preparing your course materials, you’re probably using Microsoft Office—Word, PowerPoint, and Excel. And depending on the size and complexity of the files you’re working with, you may want a better way to manage them then leaving them in a folder on your computer.

Google to the rescue!

Cloud Connect (highlighted)

Google Cloud Connect is a free plug-in for Microsoft Office that allows you to sync any of the Office documents you’re producing on your computer to your Google Docs account. And while this tool isn’t intended specifically for creating instructional materials, it’s been so useful to me that, well, I just had to share.

What do you need?

What does Google Cloud Connect do for you?

  • Cloud Storage – Every document you create or open and save on your computer is saved both to your computer and to your Google Docs account. That means if you need to work on it from another computer, you can just go to docs.google.com and download it.
  • Version Control – Every time you click save in Word, PowerPoint, or Excel, Cloud Connect will save a new version of the document. Did you ever delete something by accident and then save the file? Or edit a document only to realize that the previous version was better? Version control can solve these problems. You can access old versions, listed by date, from directly within Word, PowerPoint, or Excel.
  • Collaboration – Just like Google Docs, Google Cloud Connect allows you to share your documents with others just by entering their email address. Your collaborators can edit the files simultaneously, and if you both edit the same part of the document at the same time, you’ll be able to decide which version should be used.

Why Google Cloud Connect rather than other cloud-based options?

  • Dead Simple Setup – Once you install the plug-in, just keep doing what you were doing. Every document you open and save in Word, PowerPoint, or Excel will go to the cloud. All of your version control and collaboration can be done from within Office—not on an external website.
  • It stays in the Microsoft Office format – If you’ve shied away from using Google Docs as your primary productivity suite because of all the formatting options afforded to you by Word and PowerPoint or the learning curve of a different set of programs, don’t worry. These are Microsoft Office files getting saved to the cloud. They aren’t converted to another format.
  • Edit Offline – You don’t have to be connected to the Internet to access your files, because they’re also on your computer. You’ll be able to sync any changes to your Google Docs once you have a connection again.

There are other tools out there that have similar benefits—Dropbox, Google Docs proper—but the little unobtrusive bonuses that Cloud Connect gives without making you change, well, anything about the way you work make it a winner for me.

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Power Users and Casual Users

One of the questions that has come up as we’ve been training instructors on using the new learning management system, Desire2Learn, goes something like this: Why are they making us learn a new, complicated system when Blackboard did everything I needed it to?

It seems like a reasonable question. I’m not going to tell certain instructors that they aren’t using enough instructional technology when they’re getting their students to learn without it. If they are just using the Learning Management System to post their syllabus and e-mail students, I’m not going to tell them they should change their teaching style just for the sake of using the advanced features of a new system. And part of me feels guilty for making them take the time to learn a new system when they aren’t going to use the exciting, new features that were the reason for the change.

But for logistical and financial reasons, DePaul can only have one active Learning Management System, and the powers that be had to choose the one that they thought would best meet the needs of all instructors—including those who are teaching purely online classes and who need a lot of control and flexibility from the Learning Management System.

But this tension between different kinds of users is not unique to DePaul. It is present in all kinds of software development. Upgrades and improved systems bring new features and better efficiency, but you have to invest in installing and using the new system. And the pace of development can move faster than the ability of casual users to adapt to it.

Think about what happened when we all switched to Microsoft Office 2007. There was a major overhaul to the user interface. While those of us who do document design on a daily basis may applaud how much easier it is to access text styles and keep them consistent now, it was a big adjustment, and in the short term we all lost productivity. If you were the kind of person who only opened Word a couple times a week, it may have taken a long time for the increased efficiency in the new layout and features to cancel out the lost productivity when you were first learning the program, if that ever happened at all!

For whatever reason, software markets seem to be driven by the power users, who demand more advanced features and faster update cycles.

And more casual users are often required to update their software just to stay compatible with everyone else, even if what they have serves all their needs. If you’re using an old version of Microsoft Office, you can’t open the new file formats from Office 2007 without a special plug-in. If you’re still using Internet Explorer 6, many of the Web pages you visit may not render properly—Google Docs, for example, no longer officially supports users on Internet Explorer 6. When casual users have to upgrade their technology just to interact with the rest of the world, it’s easy to see why modern luddites claim that the technology is controlling them rather than the other way around.

I’m not anti-technology of course—I wouldn’t be in this line of work if I was. I marvel at how much more I can do with a hand-held device today than you could do with the most advanced computers on the planet twenty years ago, and I’m always excited to try the next big thing in tech. But I think we need to keep thinking about the best way to reduce the friction on more casual users as we go chasing exciting new features.

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Keeping it on the Web

Our department fielded a question from a student recently about a Blackboard app for the iPhone. The student saw the app in the Apple App Store, but when she tried to use it, she found that it had to be enabled by the university, which it hadn’t been. Now, this is a bit of a moot point now since our university is transitioning from Blackboard to a new learning management system this year, but it got me thinking about the trend of apps for mobile platforms.

I got my first smartphone not too long ago—an Android device—and like anyone who gets a new smartphone, the first thing I did was download dozens and dozens of apps. How exciting it was! Games, maps, video services, content delivery! For the next few weeks I kept my eyes peeled on all of my most frequented websites. Does this site have an app? Does this company? Does this service?

But when the excitement wore off, I looked at some of the content-delivery apps and thought, why does this app exist? Couldn’t this information just be displayed in a mobile-friendly Web page?

Web pages—you remember those, right? The pages that display content by coding it into universally standard, non-proprietary HTML code. The pages that can be accessed from any computer or Web-enabled device with any browser and look and behave mostly the same. The pages that are not subject to any kind of approval process. I’ve seen an unfortunate trend lately where smartphone owners see their platform’s app store as their primary portal to the Internet and forget about the Web browser.

More and more people, especially young people, are carrying a smartphone, and I think that trend is only going to continue. And as online educators, it’s going to be hard for us to not accommodate the one Internet-enabled device that students have with them at all times. In the next couple of years, departments like mine are going to have to start testing how usable educational Web tools are on mobile devices before recommending them to faculty, considering potential challenges related to internet crime.

Diving deeper into legal specialties, the expertise of cyber crime lawyers like this criminal lawyer Milton is increasingly relevant. These professionals, skilled in navigating complex internet crime legal challenges, play a pivotal role in today’s digital world. Their understanding of both technology and law helps in crafting robust defense strategies. It’s essential to have access to such expertise in our tech-centric society.

But locking content into a specific platform with an app isn’t the way to go. It isn’t ethical, because we shouldn’t be telling students they’ll be at an advantage buying one brand over another. It isn’t practical, because we would have to keep up with all new developments in mobile operating systems. And it isn’t necessary, because these devices have perfectly capable Web browsers.

This isn’t to say apps don’t have their place—there are many things a Web page just isn’t capable of. But for content delivery, let’s spend our time developing mobile-friendly Web pages rather than making apps.

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Online Classes for the Web, Not Just on the Web

When instructors who have years of experience teaching face-to-face classes start teaching online, it’s tempting to try to simply “port” their traditional classes into the online environment—that is, to convert their existing classes to a new medium with no modification. These instructors have developed well-tested teaching techniques, sometimes through a painstaking trial-and-error process, and are often understandably hesitant to change them.

But while studies have shown that a well-designed online class can be as effective as a traditional class, there should not be a one-to-one correlation between how a traditional class is put together and how an online class is put together. Web environments have different capabilities and limitations than a face-to-face classroom. For example, online classes allow a discussion to stretch over a period of days (allowing more thoughtful contributions) but limit the immediacy of an in-class conversation, perhaps making it harder to generate the same energy. Online classes allow a nonlinear class experience but limit the instructor’s control over the student’s attention. These capabilities and limitations should be considered in the design of an online course.

I am not the first on this blog to suggest that an online class should be tailored to the capabilities of the Web environment. Dee Schmidgall wrote recently about an online-class design that made him feel more like a voyeur than a student, and Melissa Koenig has written about the danger of online classes becoming merely a teched-up version of a correspondence course.

But I would like to reiterate this point using an example from outside academia that will hopefully clarify why Web content should be developed with the capabilities and limitations of the Web in mind. This will show what kinds of problems can develop from simply “porting” information to the Web.

Last year, I did some research on the concept of genre in new media and the public sphere. I studied, among other things, the differences between the quality of discourse generated in user comments on political blogs and user comments on newspaper editorials presented online. (By quality of discourse, I mean the tendency of participants to cite evidence for their claims, use logical arguments, avoid ad hominem attacks, etc.) Without going into too much detail about my study, let me just say that I found more productive discourse in the comments attached to political blogs. Why is this?

There may be a number of factors, but one is that when newspapers establish an online presence, they generally just move their articles and editorials onto the Web with no modification. They are not developing online content as much as just presenting their print content on a Web page.

Political blogs, on the other hand, do not simply port content to the Web that was developed for another medium. Rather, they utilize the capabilities of the new technology in creating content. For example, they use hyperlinks to cite their sources, allowing readers to independently verify that the blogger’s characterization of those sources is fair. And bloggers draw on comments to their posts for insight, raw data, and differing perspectives, sometimes even modifying or supplementing their original post in response to user comments.

Because blog entries engage readers using techniques that are unique to the Web experience, they generate a more productive (though still seldom polite) exchange of ideas in their comments sections.

So, how does this relate to online learning? Just as newspapers fail to engage participants by simply porting print content to the Web rather than developing Web content, online classes run the risk of failing to engage online students by porting a face-to-face class to the Web, rather than developing a Web-based class.

So how does an instructor go about developing a class for the Web rather than just on the Web? I’m afraid that’s a large question with a variety of possible answers, and this is beyond the scope of this humble entry. There is plenty of specific advice in other entries in this blog, and if instructors need more help, why, that’s what instructional-design consultants are for!

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Avoiding Intellectual Clutter: A Student’s Perspective

Students today have access to more information than ever before.   Beyond Google-fu and Wikipedia, new technologies allow anyone to research and order practically any publication with a few keystrokes.  College students have access to expansive libraries filled with volumes on the most obscure topics, and at larger universities like DePaul, students can access full-text articles in respected academic journals with a few simple searches.  The amount of information we students have access to before we ever reach a classroom or open up Blackboard can be overwhelming. It raises the question, given the wealth of information students have access to outside the classroom, what exactly is the role of the instructor?

It cannot simply be to impart information—all the information is out there and available for students.  Rather, I think part of the instructor role has to be to act as a filter—to cut through all the information out there and identify and present only that which is most important, most up to date, and most accessible for students who are just being introduced to a field or subfield of study.  The material then needs to be arranged into a coherent, unified form.

I think a lot of professors disregard this filtering function, and either put too much into their syllabi or overwhelm students with “optional resources” for topics they can’t cover within the course.

I know from experience how frustrating it can be when a student is confronted with an overwhelming number of sources.  I enjoy being subjected to academic rigor, but I’m put off by instructors handing me articles I “might be interested in” or optional resources, even when I’m really engaged by the subject-matter of the class.  First of all, I know of no student that has the time, at least during the school year, to go that far above and beyond the course requirements.  And more importantly, I think all these secondary resources can create intellectual clutter, distracting from the central principles the course is trying to communicate.

In short, as a student, I’m interested in what I need to know to meet the course goals. All the other stuff is a distraction, more often than not.

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Extracurricular Activities Online

When I began my undergrad in 2002, I was a fairly shy kid and had moved to a college two states away where I didn’t know anyone. I never would have thought that in three years I’d have been a founding member of an environmental club, vice president of a literary magazine, and the organizer of a writer’s group.

It’s difficult to overstate how much of an effect these student organizations had on the trajectory of my life. The environmental club implemented the college’s first recycling program, for which we needed to interact with college administrators and county officials. This was my first experience navigating different levels of organizational hierarchy to implement a program. We also networked with regional environmental advocacy to educate students about issues and mobilize them in petition and letter-writing campaigns, which provided me a taste of politics.

My role in this organization was one of the first items on my resume and gave me something to talk about in my first few job interviews. I likely would not have been seriously considered for my AmeriCorps position after college without it. But not only that, it provided me with leadership skills, teamwork experience, and a broad knowledge base in a subject other than my academic major.

The benefits of a traditional college experience are not limited to what students get from classes. College life provides an abundance of other enrichment opportunities, such as performances, symposia, and student organizations. And I worry that online students don’t have as much of an opportunity to tap into those activities.

Even if we accept that the majority of online students are nontraditional learners who are taking classes online precisely because they have complicated schedules that would not accommodate these activities, I wonder if more could be done to promote a well-rounded education among online learners.

Let’s look at student organizations, for example. In many ways, college campuses are unique environments as crucibles for grassroots organization, be it an activist political organization or a Frisbee club. It’s obviously easier for the first buds of a student organization to form on a traditional campus as classmates make small talk, share interests, and become friends.

But it’s important to remember that student organizations don’t simply emerge from the ether. There are physical and bureaucratic structures on every campus that promote their existence. There are designated meeting spaces for these organizations to use. There are bulletin boards used to advertise meetings and events. There is funding set aside for student-organization activities. There is a procedure in place for the college to legitimize the organization.

Without these physical and organizational elements, campuses would not enjoy the level of student enrichment they do today. And I fear that as universities expand into online classes, they’re missing opportunities to provide the full student experience to their online learners.

Of course, there’s nothing to stop online students from using third-party social-networking Web sites right now to form student organizations. Students can use something like Facebook’s Group feature to organize and Skype’s video conferencing for meetings. But the farther students need to reach outside their institution’s online learning environment to form these groups, the more initiative it takes, and the less likely they are to do it. I think we’ll only see a richness of online-student activities that approaches that of traditional students if we offer a comparable infrastructure to that of the brick-and-mortar institutions.

But how would one build a comparable infrastructure online? Perhaps each college or academic program could operate its own online discussion board, linked to existing student accounts, providing students the opportunity to share resources, experiences, and ideas.

As these discussions expose shared ideas, desires, and interests, students can form groups that meet synchronously through applications like Wimba. Tools like Blackboard Community System, a comparable software package to Blackboard Academic Suite, allows student groups to have their own uniquely branded space within the online learning environment. A student group using this as its hub could provide information, create discussions, or set up Wimba sessions for audio and video conferencing.

There are innumerable tools that could be integrated with the online learning environment in innumerable ways. But I hope that as online education progresses, extracurricular activity becomes more and more a standard part of the experience so that online learners have the same opportunities for growth that I did.

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When Details Matter

As a graduate student from the writing program working at IDD, I often wonder how much time it makes sense to devote to copy editing the online-course syllabi and modules that come across my desk. I sometimes think I’m being too stringent in my attempts to apply the rules of the Chicago Manual of Style. I have a tendency to get lost for upwards of half an hour at a time trying to resolve ambiguities of correct hyphen and comma use. (I’m still not sure if I should use a comma before a coordinating conjunction connecting two imperative clauses.)

Generally, the amount of attention that gets paid to a certain text’s punctuation, grammar, and accuracy is proportional to the number of people we expect to read it. An article in a national news magazine is rigorously scrutinized while an e-mail to officemates may not be reread once. Given that logic, it doesn’t seem to make sense to go over every course module with a fine-toothed comb.

However, I think everyone involved in producing a class should have a healthy amount of fear of students misunderstanding the course content. I bring this up because I think there’s a sense that proper grammar and punctuation, while important in order to appear professional, are purely cosmetic—at best only necessary to make a text easier to read. But something as simple as a hyphen or a capital letter can make a sentence mean something entirely different than what is intended.

In neither speech nor writing is meaning in the words alone. For example, in speech, we can distinguish the White House, the building where the president lives, from a generic house that happens to be white, by using stressed and unstressed syllables. “The white house” is not the same “the white house.” Say it out loud; you’ll hear the difference.

While we use and interpret stressed syllables naturally in speech, in writing, we have to rely on visual elements to make sure our audience reads the sentence the way it is intended. When these are absent or inconsistent, the writer loses control of what the reader interprets.

If, for example, someone referred to the syllabus for an online course as “the online course syllabus,” there’s a very real chance that the reader could interpret it instead as a course syllabus that is online, possibly assuming we are talking about a face-to-face course in which the professor posted the syllabus on Blackboard.

To prevent this kind of miscommunication, the phrase must be hyphenated as “online-course syllabus” because the words “online course” function as a compound adjective to modify “syllabus.”

Perhaps I am trying too hard to justify my existence as a writing student working at IDD. But since instructors are often trying to differentiate subtle shades of meaning and convey complicated ideas, I think every effort should be made to eliminate the potential for this kind of misinterpretation. Remember that in asynchronous learning it’s harder for students to ask and get answers to questions when they’re confused.

Of course, much of the time, students will be able to tell what you mean by context, but not always. And I think we should be on the lookout for the situations where a comma, a hyphen, or a capital letter can keep students from misunderstanding the class concepts.