“Don’t you think it’s unprofessional to share a photo of your cat with your online students? I wouldn’t start a face-to-face class meeting with a slideshow of personal photos, so why should I do that online?”
I was caught somewhat off guard by this question during a recent faculty-development workshop that focused on building a sense of community in online courses. As part of a larger presentation and training session, I showed examples of videos and narrated slideshows that instructors had created to introduce themselves to their online students. While all of the presentations included information about the instructors’ professional backgrounds, there were also slides that showed them cuddling with beloved pets, building sandcastles with their children, or posing in front of monuments in exotic locales.
I’d always thought that sharing a bit of your personal interests and life outside of academia was a great way to find common ground and build rapport with students. Apparently, not everyone agrees. One workshop attendee went so far as to state that sharing personal details such as pet photos or baby pictures could call into question the credibility of an entire department or the university as a whole.
While I think some of the concerns raised during the workshop were taken to extremes because extremes are more fun to debate, the core questions were still valid. At the time, I was hard-pressed to come up with a response for the instructor who asked why we should begin an online course with a slideshow of personal details that we wouldn’t require students to sit through during our first meeting in a traditional course.
Over the next few days, I thought about my relationships with my favorite professors from undergrad and grad school. When I thought about the experiences that brought us closer, I realized how many of them took place outside of a face-to-face class meeting. I remembered running into a professor at a coffee shop, hearing about her latest freelance project, and getting a bit of unexpected career advice that I’ve never forgotten. I remembered a study abroad adventure where I bonded with a French professor over our shared passion for architecture. These are the types of experiences that can be impossible to recreate with online students if we don’t take the initiative. If we don’t open the door to interaction that goes beyond revision notes and exam reminders, students won’t know they’re more to us than just submissions in a dropbox waiting to be graded. And if we don’t take the first step toward building an inviting, supportive online community, we can’t blame the technology when our courses feel cold and impersonal.
A few weeks after our workshop on community building, I met again with the same group of faculty for one of our final workshops. This time, we started our meeting with a discussion panel that featured three students who had taken online courses at DePaul. At one point during the discussion, I asked the students (in the most neutral way I could think of) how they felt about faculty sharing personal photos and information about their lives outside of work. Two of the students said they loved learning more about their professors and that this type of sharing helped foster a sense of connection. The third student said he found it mildly annoying, but didn’t feel it had a negative impact on the credibility of the instructor or the course. It wasn’t exactly journal-worthy proof of the merits of over-sharing, but I felt vindicated nevertheless.
Of course, we should avoid sharing information so deeply personal it could give students nightmares or cause them to file a lawsuit for emotional distress. And I will be the first to admit that sharing travel photos will be more meaningful if you’re teaching a course on global business and you explain what your trips to Saudi Arabia have taught you about cultural differences between American and Middle Eastern corporations. Similarly, sharing stories about your toddler’s penchant for asking surprising philosophical questions might be more beneficial in a course on child development. Yet, even sharing a video of your beloved Fluffy trying to remove her head from an empty tissue box—despite its complete irrelevance to the subject of your course and its potential to ruin your reputation as a serious educator—might have an upside. When done properly, oversharing tells students that your course is about more than just readings and thesis statements and online debates. It tells them that you care about connection and humanity and all the things that make great learning experiences more than just an exchange of money for information.
I can completely understand why faculty are eager to establish clear professional boundaries when teaching online. When every interaction is recorded, trying to connect with students in ways that feel authentic and spontaneous can be stressful. But I’m willing to go out on a limb and say (on this very public and semipermanent blog) that most online students would prefer that we take these risks and provide opportunities for the type of informal bonding that often occurs more effortlessly face-to-face. If that means we occasionally miss the mark and bore them with photos of our stamp collections or a story about Fluffy’s last trip to the vet, then so be it. After all, when we ask students what they love about their favorite teachers, how often does “professionalism” or “never shared cat photos” top the list?
Very interesting points you made on your post. As a student and future online instructor currently taking a Master in Instructional Design & Technology at Walden University, I think that if we want to teach students to relate to each other and our aim is to promote online collaboration, promote trust and a sense of connection, faculty staff should share as well.
The key point is to use common sense in determining what is appropriate or not appropriate to share. In addition, consideration should be given to what is the purpose of sharing that specific information and the value of sharing it.
For example, one semester an instructor was not able to give us prompt feedback to our weekly discussion. She posted an announcement and explained that she was working at the Florida Keys where she was fishing with her husband and had problems connecting due to a tropical storm. So we figured out something personal about her, was there any harm on it? not at all, it just shows that even the instructor can have internet connection problems like any of us, thus we can relate!
In online courses we lack the face to face contact that allows students and faculty staff to get to know each other, the type of interactions that takes place in informal settings such as when grabbing a cup of water and we ask how was your weekend, running into each other on-campus and saying hello, and attending school network events to get to know others in our field.
Socialization and sharing is much more important in online courses, just as much as in a face to face course or on-campus setting the instructor must maintain professionalism.
Massiel A. Conde