In the FITS Department, there are a few things we assume pretty often. We are tasked with providing technology training and support services to faculty and with designing and assisting in the implementation of online courses. So the technology part of the Instructional Technology Consultant or Instructional Designer is often what’s emphasized the most. The majority of the work we do involves interacting with, mastering, and then teaching emergent technologies. However, even before the explosion of all this technology, people like us were doing the same job with more emphasis on the instructional part. We are here to support teaching and learning first. Doing so with technology comes second, but it’s easy to forget this when we are surrounded with faculty who want the next big thing right now. Think back a long ways to the days when reel-to-reel films became available relatively cheaply. Before long, someone decided that these films would be great to show to students in school, and then the initial challenge was presented: how to incorporate such a novel experience as watching a film in school as authentic learning experiences. Once the novelty wore off for students, the next challenge was to continue to use audiovisual materials to enhance instruction rather than just relying on them as instruction in and of themselves. Thus, instructional design begins to be an important idea, as a changing world prompts new ideas and new challenges in bringing those ideas to fruition.

We live in a technological world; by most accounts we are firmly entrenched in the digital age, and technology of all types is becoming virtually inescapable. We take for granted the ability to do things that were impossible only a few years or even a few months ago. I’m just old enough to remember the first wave of personal computers in schools and homes, and today you can buy a calculator that will do more than that TRS-80 or Apple II was ever capable of. Not only are we improving these near-ubiquitous technologies at a relentless pace, but the pace of these improvements is also increasing as development cycles are shortened. Today’s college students probably don’t remember not having the Internet or cell phones, but the tipping point where just about everyone had them still happened within their lifetimes!

I’ve got a technological job. I spend my days exploring technologies on the cutting edge and helping professors integrate them into classroom instruction. I am usually in front of at least one computer, more often two, all day long, and I am connected to the world through a work e-mail account, a personal e-mail account, and an instant-messaging client. I’ve got a telephone, but honestly it doesn’t get used much, as most people seem to prefer e-mail these days. I couldn’t escape all of this progress if I wanted to; in fact, it’s my job not to! Some days I feel like a technological fire fighter, because it’s my job to run into the fires that everyone else is running away from.

With all of these technological marvels swirling around us all the time, it’s easy to lose focus on the real nuts and bolts of the task: designing instruction. The task is about people, about talking to them and finding out what makes their course tick, and then translating that into improvements in pedagogy, streamlined access to resources, and smoother technology integration in the classroom for those elements that are technology dependent. Even though we’re some of the chief pushers of technology at DePaul, the ideal we are striving for is to get the technology out of the way so the teaching can continue, unburdened by “How do I…” or “I can’t….” Instructors should be asking questions that begin with “I’d like to” instead of “I need to,” and students shouldn’t be confused as to why something is used in their courses; a well-designed course makes all of the answers transparent and linear.

Yes, we love technology and try to find new ways to use it all the time, but not just because we can. Instructional design is about ideas, not stuff, and the end result should be a memorable learning experience for students no matter how it is reached. Instructors will still teach, and students will still learn, and we will still be standing in the middle of those two, working to make the jobs of both parties easier and more fulfilling and to keep them all looking forward.